Items purchased from Miriam Merenfeld Jewelry:

For all repair inquiries, please email INFO@MIRIAMMERENFELD.COM. Please include your name, description of the repair required, photo of the damage.

If we are able to repair your piece, we will issue you an RA number and shipping
instructions. Repairs take 2-4 weeks to complete depending on the nature of the repair. We will return your repaired item back to you as soon as it is ready and will notify you with an email and tracking number as soon as it ships. 

There will be no charge on most repairs. We will access the repair and contact you if there will be a charge.

All repairs are subject to shipping charges.

Every piece is crafted in the USA, we pride ourselves in offering the highest quality
merchandise. All of our pendant are sterling silver and 18K gold plated over sterling silver. Please allow 5 to 7 business days for manufacturing as each piece is made to order.